The Software Manager relies on a helper tool for the installation. It installs the helper tool automatically on startup.  


If it fails to connect to the service and displays an error "No connection to helper tool service" try removing the helper tool manually from the system library folder.  


Steps:

  • Quit Devious Machines Software Manager
  • Open a new Finder window.
  • Navigate to the Library Folder:
    • In the Finder menu bar at the top of the screen, click on "Go".
    • While the "Go" menu is open, hold down the Option key on your keyboard. This will reveal the "Library" option.
    • Click on "Library" to open the Library folder.
  • Open LaunchDaemons folder and remove com.deviousmachines.helper.plist by dragging it to the trash bin.
  • Go back to the Library folder.
  • Open PrivilegedHelperTools and remove com.deviousmachines.helper
  • Reboot (just to be sure!).
  • Re-open Devious Machines Software Manager.

If you are unsure (or after trying you are still experiencing issues), please contact our support email - support@deviousmachines.com