Technical and Troubleshooting

Moving Texture's library to another drive (Windows)
Texture doesn't yet support this.  However you can use Windows commands if you are comfortable doing so to achieve the same result: https://superuser.c...
Thu, 12 Dec, 2019 at 9:42 AM
Logic Pro X - Using Plugin Manager
Finding the plugin manager:  You can search to find out if a plugin successfully scanned using the search box in the top right. If you select...
Mon, 10 Aug, 2020 at 5:30 AM
Why do I get an error with the Devious Machines Software Manager?
Occasionally, the Devious Machines Software Manager gives an error when attempting to download or install a product. If you get an error, please do the ...
Mon, 17 Jun, 2024 at 10:08 PM
Software manager on Mac fails to connect to helper service
The software manager relies on a helper tool for the installation. It installs the helper tool automatically on startup.  If it fails to connect to the serv...
Wed, 24 Jul, 2024 at 11:07 AM
Mac: File system errors when creating starting plugin/installing a license
If you get a series of errors after installing the plugin on a mac which include both:  Issues creating user library folder (Failed to create messages) P...
Wed, 11 Mar, 2026 at 1:16 PM
Error: No connection to install helper tool
Occasionally the app fails to install the helper tool at startup.  To fix: Close Devious Machine Software Manager Open Finder From the menu bar, click G...
Fri, 13 Mar, 2026 at 4:37 PM
Can't find what you are looking for? Submit a ticket at the top of this page.
This list grows with user feedback, we all know that it is an incredibly frustrating experience not having the right information, we know that for sure. ...
Sat, 27 Jun, 2026 at 12:55 AM
Completely Uninstalling Plugins
How to Remove a Devious Machines Plugin Windows Open Settings > Apps > Installed Apps (Windows 11) or Control Panel > Programs and Features (Win...
Wed, 15 Apr, 2026 at 8:23 AM